It seems you knew that pretty well that Covid-19 ate your homework, and Covid-19 won't eat cyberlink's homework because you have PAID to cyberlink.Ĭyberlink already has your money to protect them from the covid-19's impacts, and completely won't be impacted by covid-19 because the money you paid to them has magic and medical power to build the protection. "Covid-19 ate my Homework" we're too over-welmed to even acknowledge provide a ticket # doesn't cut. 0r 2) A Full Refund for my purchase.Įverything stated here is documented, and will be attached to my complaint. In my BBB complaint which will be filed when I am done here I will be requesting as REmedy 1) Immediate overdue tech support (and not some phony pro forma acknowledgement, or request for more files, etc. The ticket # of the 5/16 complaint about the 5/12 tech support (no tiicket) is CS002158541 listed as"Open."
I referred to my initial tech support request. On I complained about the lack of acknowledgement let alone actual tech support.
When I clicked on Details, the page was blank, evenn this morning even though the initial link states "Replied. It was annoted "Open" until this morning it shows "Replied." I NEVER received ANY feedback or ticket number. I NEVER received a ticket number or ANY reponse.
HERE ARE THE FACTS WHICH ALOMG WITH THIS RESPONSE WILL BE FILED WITH MY BBB COMPLAINT TODAY:ġ) My original request with attached system documents was dated. You can review your active tickets by going to, selecting "My Status" and then "My Support Ticket Also, after your response the ticket number is given right away. Please share your support ticket number here so we can investigate by passing it on to CyberLink CS.įYI, CyberLink doesn't refuse support, they are just experiencing a high number of inquiries during this time.
0 kommentar(er)
